Welcome to Okhotel Shop, where our mission is to offer you not just a handbag, but a fashion statement. By using our website and purchasing our products, you agree to the following terms and conditions, designed to ensure a seamless and enjoyable shopping experience for everyone.
Purchasing & Payments:
All purchases made on Okhotel Shop are securely processed to protect your personal and payment information. We accept a range of payment methods, including major credit cards and online payment platforms, for your convenience. Upon successful payment, you will receive an order confirmation via email. Please make sure your contact details are accurate to avoid any delays.
Shipping & Delivery:
We are dedicated to delivering your order promptly and efficiently. Delivery times vary depending on your location, but we strive to get your handbag to you as quickly as possible. Okhotel Shop offers both domestic and international shipping, with real-time tracking so you can monitor your order every step of the way.
Returns & Exchanges:
Your satisfaction is our top priority. If you're not completely satisfied with your purchase, we offer a straightforward return and exchange policy. Contact our customer support team within 14 days of receiving your handbag to initiate a return or exchange. Please ensure the bag is in its original, unused condition to qualify for a full refund or exchange.
Warranty & Authenticity:
All our handbags come with a guarantee of authenticity and quality. If you experience any issues with your product, we are here to assist with repairs or replacements in accordance with our warranty terms.
At Okhotel Shop, we appreciate your trust and are committed to providing you with a superior shopping experience. Thank you for choosing us, and we look forward to serving you.